Order Processing Time

All orders are processed within 3–7 business days after payment confirmation.

During holidays, promotional periods, or unexpected situations, processing may take slightly longer.

Shipping Destinations

We offer international shipping for our pet essentials. Delivery availability and the shipping options for your address are shown during checkout.

International orders may be subject to customs inspections or import procedures.

Delivery Estimates

After your order has been processed and shipped:

• Standard International Shipping: 15–30 business days after shipment

Timing can vary with location, customs clearance, weather, and local delivery services.

Shipping Costs

Any available shipping charge and delivery option are shown at checkout before payment is completed. Please review the destination and total carefully before placing your order.

Tracking Your Order

Once your order has shipped, we will send a confirmation email with tracking information when available.

It may take several days for tracking updates to appear after shipment.

Delays and Exceptions

Customs duties, taxes, and additional fees required by your country are the customer's responsibility.

If an order has not arrived within the estimated delivery timeframe, contact us so we can check the shipment status.

Address Changes and Order Updates

Check that your shipping information is complete and accurate before placing your order.

Contact us as soon as possible if an address needs attention. Once an order has been processed or shipped, changes may not be possible.

CoziPaw is not responsible for delays, failed deliveries, or lost packages caused by incorrect address information provided by the customer.

Our Promise

Every paw deserves care. We are committed to thoughtfully selected pet products and a smooth, reassuring shopping experience for pets and their families.